4. Cancellation by the Gold Business Guest

4.1 Replacements: Accepted invitations to Gold Business Guests are non-transferable. In instances where a Gold Business Guest needs to cancel their participation prior to 1 October 2017, they may request that a colleague from their organisation attends as a replacement on the condition that the replacement completes the application form and is accepted by the Show Team. In this instance, a cancellation fee will not apply to the original buyer unless the flight has been confirmed and ticketed. If the substitution is made after the cancellation date, cancellation charges or charges to change confirmed Travel arrangements will apply. If the substitution is not accepted, the usual cancellation charges will apply to the original Gold Business Guest.

4.2 Cancellation of attendance: Whilst not encouraged, Gold Business Guests may cancel their attendance to the Exhibition with no penalty on or before 1 October 2017, unless a published flight has been booked in agreement with the Gold Business Guest.
• If the Gold Business Guest cancels on or before 1 October 2017 and has agreed to the terms of a published flight, the cost of the flight will be charged.
• Cancellations received after 1 October 2017 and before 31 October 2017 will incur a fee of £500
• Cancellations received on or after the 31 October 2017 will incur a fee of £750
• Reed Exhibitions Limited will not reimburse flight costs for buyers who are Fully Hosted with a flight who cancel their participation.
• Reed Exhibition Limited’s cancellation policy applies to buyers who are Fully Hosted with a flight.

All cancellations must be received by the Show Team by email (sarah.gibson@reedexpo.co.uk) and must be acknowledged by the Show Team to be effective.

4.3 A significant shortfall by the Gold Business Guest on their minimum commitment with respect to attending appointments shall be treated by the Show Team as a No Show and the Gold Business Guest will incur a No Show fee of £500.

4.4 No Show: Gold Business Guests who do not inform the Show Team of their cancellation prior to the 31 October 2017 and do not attend the Exhibition will incur a No Show fee of £500.

4.5 CANCELLATION OF ATTENDANCE FEES, NO SHOW FEES AND TRAVEL CHANGE FEES SHALL BE PAYABLE BY THE GOLD BUSINESS GUEST. REED EXHIBITIONS LIMITED SHALL INVOICE THE GOLD BUSINESS GUEST’S COMPANY (DETAILS OF WHICH MUST BE PROVIDED BY THE GOLD BUSINESS GUEST ON REGISTRATION). REED EXHIBITIONS LIMITED WILL PROVIDE THE GOLD BUSINESS GUEST WITH A RECEIPT IN RESPECT OF SUCH PAYMENT FOR SUCH FEES.

4.6 The Gold Business Guest agrees that the above charges are a reasonable pre-estimate of the loss suffered by Reed Exhibitions Limited in the event of the Gold Business Guest breaching these Terms and Conditions.

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